Shipping Policy

This policy is applicable to all orders. This policy ensures that you are clearly aware of our shipping policies and procedures. By ordering from this store you accept the policies contained herein.

Warehouse: 12400 Presidents Ct Jacksonville, FL 32220

Shipping Area:

We do Shipping In the United States.

Shipping Cost & Process:

Free Shipping On All Orders.

Order Placement – Order Processing – Order Shipping

You will have a clear understanding of our shipping policies and procedures as a result of this policy. By placing an order here, you agree to be bound by these terms and conditions. At Equipment Master, our goal is to offer you the best shipping options to your door.

Order Cut off time: 3:00 PM Pasific standard time Los Angeles

Handling Time & Delivery Time:

Order Handling Time: 1 to 3 Business Days (Mon-Fri)

Order Transit Time: 3 to 5 Business Days (Mon-Fri) USA

Delivery Terms:

We use USPS.  DHL, and FedEx to deliver the product.

Order Tracking:

When your request has been transported, your request accompanies a following number permitting you to follow it until it is conveyed to you. On this page, you can see where your order stands. Order Tracking Requires your order number or tracking number.

After your request is transported, you will get a transportation warning email. On the off chance that you require extra following data, reach us.

Change Delivery Address:

We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 1 day of placing your order at [email protected]

Order Cancellations:

Order cancellation is only possible if it hasn’t already left the warehouse. Only when an order has already been mailed out may it be received and sent back to us.

Parcels Damaged In Transit:

If at all possible, please refuse the package from the courier if it has been damaged in transit and contact our customer support. Please get in touch with customer care for the following steps if the package was delivered without you being there.

Contact Us:

Address: 12400 Presidents Ct Jacksonville, FL 32220

E-Mail: [email protected]

Phone: +1 (904) 644 3632