Shipping Policy - EQUIPMENT MASTER US

This policy is applicable to all orders. This policy ensures that you are clearly aware of our shipping policies and procedures. By ordering from this store, you accept the policies contained herein.

Warehouse: 12400 Presidents Ct, Jacksonville, FL 32220

SHIPPING AREA

We do shipping within the United States.

SHIPPING COST & PROCESS

Free Shipping on All Orders.

Order Placement – Order Processing – Order Shipping

You will have a clear understanding of our shipping policies and procedures as a result of this policy. By placing an order here, you agree to be bound by these terms and conditions. At Equipment Master Trading, our goal is to offer you the best shipping options to your door.

HANDLING TIME & DELIVERY TIME

Order Handling Time: 1 to 3 Business Days (Mon–Fri)

Order Transit Time: 3 to 5 Business Days (Mon–Fri) USA

DELIVERY TERMS

We use USPS, DHL, and FedEx to deliver products.

ORDER TRACKING

When your order has been shipped, your order will be accompanied by a tracking number, permitting you to follow it until it is delivered to you. On this page, you can see where your order stands. Order tracking requires your order number or tracking number.

After your order is shipped, you will receive a shipping notification email. If you require additional tracking information, please contact us at Info@Equipmentmaster.us.

CHANGE DELIVERY ADDRESS

We cannot change the delivery address once the order is in transit. If you need to change the delivery address for your order, please contact us within 1 day of placing your order at Info@Equipmentmaster.us.

ORDER CANCELLATIONS

Order cancellation is only possible if the order has not already left the warehouse. If an order has already been shipped, it may need to be received and returned to us in accordance with our return policy.

PARCELS DAMAGED IN TRANSIT

If at all possible, please refuse the package from the courier if it has been damaged in transit and contact our customer support. If the package was delivered while you were not present, please get in touch with customer care for the next steps.